It almost sounds like a fairy tail, doesn’t it? Somehow I always end up writing a post about problems with my Samsung Galaxy phones. Just to be clear, they are very good phones but they just seem to have silly problems, this time with my Galaxy S4 its a little more serious,
I purchased my Galaxy S4 back in August and before it even reached 6 months old I noticed it had started to switch off randomly. This started as a fairly rare event, growing to at least once a day. Eventually I decided that it might be an idea to remove the battery for a bit and re-insert to see if that helps, funnily enough the battery just dropped out as I took my case off. Thats right, the case, not the back cover. I didn’t think anything of it and started to try and piece the phone back together when I realised that something wasn’t quite right, the battery had expanded – perhaps swollen is a better word. Whilst previously it was a small rectangular, flat battery. It was now this rectangular, bulbous thing which wouldn’t quite sit right.
First port of call was Samsumg, they explained that this is a known issue that affected a number of models shipped within Europe. They also pointed me towards my nearest Samsung approved service centre to get it repaired. Alas, the swollen battery could have damaged something internally so the phone has to be sent away to be inspected and the battery replaced.
I plan to do this over the weekend and I’ll post an update once its back. In the meantime, if you have noticed your Samsung Galaxy S4 behaving oddly or switching off at random times, check your battery!